The Email Problem and How To Solve It
By Tim Atherton (Operations Manager), 15 October 2008
At the Future of Web Apps conference last week I went to a very interesting talk by Suw Charman-Anderson, a social software consultant, working with companies in the UK and US on social media and Web 2.0 projects.
Suw highlighted some scary facts about email, including:
- 38% of people get more than 100 emails per day
- 13% get more than 250 emails
- 22% of people spend more than 4 hours a day on email
- 35% of people say they check every 15 minutes, but when observed actually check every 5!